BrandRamp.
Order Up · Home Services · Acquired SMB

Zero missed calls. Bookings ran themselves.

Recipe №05

The AI receptionist

Home Services · Acquired SMB · 1 owner-operator

Zero missed calls. Bookings ran themselves.

Result

+38%

booked jobs in the first 60 days

The brief

Newly acquired home-services SMB losing 30% of inbound calls (owner driving between jobs). The brief: stop the bleed without re-staffing a receptionist.

From the kitchen

Prep time

4 weeks

Serves

1 owner-operator

Heat

Mild

Status

Plated

Ingredients

  • 01Voice + text AI receptionist (Claude + Twilio)
  • 02Jobber integration for scheduling
  • 03Automated quote-out + review request flows
  • 04Owner-friendly SOPs handed off after week 2

Instructions

  1. 01

    Audited the call volume + missed-call cost (~$X/week lost revenue).

  2. 02

    Built the voice agent against a Jobber sandbox + tested on owner's phone.

  3. 03

    Launched with after-hours-only coverage; expanded to 24/7 after week 1.

  4. 04

    Wired job-complete → invoice → review request → no-show follow-up.

The pickup

Bookings up 38% inside 60 days. Owner stopped doing evening admin entirely. Reviews coming in without anyone remembering to ask.

  • AI Agents
  • AI Automations

Cooked by BrandRamp.

Word from the table

I bought a 30-year-old plumbing business. Inside 60 days we'd replaced the receptionist work with an AI that books cleaner than she did, and the SOP is short enough that I can change it from my truck.

Owner-operator

Home services · acquired Q4 2025

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