Meta is more expensive every quarter. Your Klaviyo flows convert like everyone else's Klaviyo flows. The buyer who would've found you organically is now finding your competitor in ChatGPT. We rebuild the parts of your store that scale revenue — without scaling spend.
We'd bet one of these is yours.
Three moments we hear in almost every first call. Tell us if one of them landed — that's usually where we'd start.
Your CAC is up 38% YoY and Meta keeps getting more expensive.
Klaviyo flows are template-perfect and converting like everyone else's template-perfect flows. You're scaling spend, not revenue. The board read isn't the one you wanted to send.
01 · Margin compression · quarterly
Your support inbox has 142 unread.
Returns. Shipping. Sizing. Half could be answered by a doc on your site. The other half are cooling while your CS lead is at lunch. The five-star reviews don't come from the ones still waiting.
02 · CS bottleneck · daily
Your category was named in ChatGPT this week — by someone else.
A buyer asked for 'best [your product] for [their use case]'. The answer named your competitor. You spent $4.20 CPM on Instagram to reach the same buyer six hours later, after they'd already bought.
03 · Lost to the answer engine
If any of that landed, you're in the right kitchen.
The ingredients laid out before we cook.
The stack we reach for on this dish. Not religion — we'll swap in what your kitchen already runs if it fits.
- Claude
- Shopify
- Klaviyo
- Postscript
- n8n
- Schema.org
Three things that stop being your problem.
No longer your job
01
ChatGPT names your brand when buyers ask for category
Citation engineering across answer engines so the buyer who asked 'best [your product] for [their use case]' sees your name first — instead of pinging your Meta ad six hours later.
Plated by
GEO + SEO
No longer your job
02
AOV goes up because the store guides buyers like a human would
Product-recommendation + CS agent in the store — size, fit, use case, shipping, returns. On-brand cross-sells that read like a knowledgeable employee, not a chatbot.
Plated by
AI Agents
No longer your job
03
Email starts sounding like your brand again
AI-personalized abandoned-cart, post-purchase, win-back, and VIP flows — gated by brand voice. Revenue per recipient up. Template-feeling down.
Plated by
AI Automations
What changes — between now and 90 days from now.
How the week runs.
- Product pages don't show up in answer engines for category queries
- Support tickets pile up; generic CS chatbot answers off-brand
- Klaviyo flows are template-perfect but feel like template-perfect
- Cart abandonment is treated like a discount problem (it's not)
How the week runs after.
- Cited by name in ChatGPT + Perplexity for category buying queries
- Store agent guides + qualifies, increases AOV with on-brand cross-sells
- CS auto-resolves the routine, escalates the real ones
- Cart, post-purchase, win-back, and VIP flows that sound like the brand
We've heard it. Here's the real talk.
The three doubts that come up on every first call. You're not the first person to think them. You're also not wrong to.
You've thought
“Klaviyo flows already work. Why touch them?”
Real answer
Because they sound like everyone else's Klaviyo flows. We rewrite in your voice, layer AI personalization with brand-voice gates, and measure revenue per recipient instead of opens. The flows you have, plated like the ones top DTCs run.
You've thought
“Our brand voice is the whole game. AI will flatten it.”
Real answer
Our voice doc + prompt pack is exactly what prevents flattening. Every AI-generated message passes through brand-voice guardrails before it goes out. We can show you the gates.
You've thought
“We can't afford another tool right now.”
Real answer
Most of what we build runs in your existing Shopify + Klaviyo / Postscript stack. We add no SaaS spend in roughly 80% of engagements. Net effect on cost is usually neutral or down.
Got a fourth? Bring it to the call.
“The recommendation agent took our store AOV from $74 to $112 in a quarter, and the CS bot resolves 60% of tickets without a human. Our human team finally has time for the conversations that need a human.”
Head of Growth
DTC · Apparel · $4M ARR
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